Commercial Solutions Manager
Location: UK Wide
K3. Experience Applied
K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years’ experience of delivering award winning solutions for more than 3000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise and delivered by our world class service.
The Commercial Solutions Manager owns the commercial creation of our standard solution sets based on market opportunities, position and demand by delivering a standard set of solutions to address customer challenges.
This role will lead the thinking on the design of the solutions with their technical understanding of K3 and 3rd party software to deliver solutions in line with the commercial roadmap working closely with the Commercial Product Managers, Marketing and the Development team to define the technical solution for market segments.
Build effective software solutions that deliver solutions that meet functionality, performance, scalability and reliability expectations
Work with the Product Managers to design and develop commercial solution sets for target markets, creating a portfolio of solution sets inputing to the roadmap management process
Lead and manage the commercial adoption process within the business to introduce new solutions to meet requirements
Work with the internal teams such as sales, support and service delivery to understand existing and future customer demands.
Commercial ‘Integration’ with other products
Assesses product features from third party and K3 IP for integrations into solutions
Support the training, documentation and development of product overviews
Deliver technical solutions to support the product solution portfolio
Responsible for the full solution adoption process from development, to business development, installation, support to admin.
Experience and Skills
Strategic thinker with good analytical ability
Proven ability to manage external relationships successfully – customer, supplier, partner relationships
Effective stakeholder management
Software development background
External market understanding and implications for product set
Ability to demonstrate successful influence over business process without hierarchical authority
Experience of successfully working in a complex matrix environment
Understand the technology underpinning the product set
Broad understanding of technologies and market trends and developments
A good understanding of the supply chain from design, production, logistic to sale and support is a an advantage.