Senior Account Manager EMEA

Nootdorp, South Holland, Netherlands · Global Accounts

Description

As our Key Account Manager, based in Nootdorp, will formulate, execute and manage marketing and sales to strengthen our relationship with our customers in EMEA region and you will further develop new and existing business.

Together with the Operations Manager, you are the main point of contact for the customer, maintaining a close and long-term relationship with them, always 1 step ahead and anticipating their needs and plans. Furthermore, you will create and maintain account and sales plans to govern consistent high service to our customer. You will check our performance regularly and evaluate customer feedback to ensure we, as an organization, continue to improve.

As a member of the Customer Experience team, a relationship driven attitude will help you to fulfill the advisory role towards the customer. Commercial targets are always at the back of your mind, but it is all about the Customer Experience. The long-term relationship and its continuity is key. By having in-dept and up-to-date knowledge about the products K3 Retail is delivering, you will be able to make the match with our customer’s needs. You will be key in the overall K3 Retail experience of the customer. Successes, challenges, problems, you are always involved. You will be reporting to the Customer Experience Director.

Responsibilities

Requirements

Additional Information

Benefits

With international colleagues and customers, you will experience a highly dynamic and international work atmosphere. Since our business is on the move constantly, there will be many opportunities for you to further your personal and professional development.
In addition to that you can count on:



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