Retail Business Consultant

Køge, Region Zealand, Denmark · K3 Europe

Description

K3. Experience Applied

K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years’ experience of delivering award winning solutions for more than 3000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise and delivered by our world class service.


Business consultants that speak both Swedish and Danish for our Køge office. Since you will spend most of you time helping our customer on the phone or by email, high level in customer service and retail knowledge will be a huge advantage in your daily work.


Key Responsibilities

· Provide customers with support in 1st and 2nd level regarding our soft- and hardware over phone and email.

· Setup and configure our system in cooperation with our customers.

· Deliver the system on-site at the customer.

· Educate our customers - both end users and HQ users in the use of our system.

· Create internal and external manuals

· Testing our systems in cooperation with our development department.


Experience and Skills

It is vital that you speak Swedish and Danish fluently. The support will primarily be handled in Swedish, Danish and English.

You must be used to working with IT, and it would be beneficial if you have experience from the retail industry. Maybe you had prior employment in the Retail industry, such as a shop- or retail manager or have been working in the IT industry with the support of POS software before.

You have excellent communication skills and can talk to everyone, form store staff, accouters and developers.

As a person you are openminded and can work independently as well as in a team

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